Joe Levi:
a cross-discipline, multi-dimensional problem solver who thinks outside the box – but within reality™

Microsoft Right-hand, this is Microsoft Left-hand

All the other blogs are going to be talking about how the US Government just upped the “bailout” from $700 bajillion to over $900 bajillion and how the DOW just fell about 500 points to under 10,000 for the first time since Oct. 29, 2004.

Is that what I’m going to blog about today? Nope. Instead I’m going to talk about how Microsoft’s Right-hand doesn’t know what it’s Left-hand is doing.

I have a Microsoft Smart Watch with SPOT Technology, or MSN Direct, whatever Microsoft is calling it this week.

For those of you who don’t know, this lets my watch get the date and time, local weather, local events, sports scores, stock information, local movie theater information, news, and breaking alerts. That’s the basic plan, if I pay the extra premium (around $5/month more) I can have my peeps send IMs directly to my watch, and can have my calendar sync with my watch as well. Luckily for me, I do neither of the last two.

Turns out that’s a good thing: Over the weekend I got this email.


Service Alert

MSN Direct

Smart Watch and Messenger Alert

The upcoming version of Windows Live Messenger 9.0 (Beta Date 9/17/08/Release to market date 2/10/08) will NOT work on your Smart Watch device. If you would like to continue using this feature on your smart watch, we recommend that you do NOT upgrade to Windows Live Messenger 9.0 and continue to use your existing version. Thank you for your support.

If you experience any difficulties, please visit or call MSN® Direct Customer Service at 1.866.658.7032.

Thank you.

MSN Direct Support Resources

To contact MSN Direct with subscription or technical questions, please call 1.866.658.7032.

Please do not respond to this message; it has been sent from an unmonitored address.
For more information about MSN Direct, please visit
© 2008 Microsoft Corporation. All rights reserved. Microsoft, MSN, and the MSN logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

This e-mail is intended for distribution within the United States and Canada.
Microsoft respects your privacy. To learn more, please read our online Privacy Statement.

Microsoft Corporation
One Microsoft Way
Redmond, WA 98052


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