# Joe Levi

> A cross-discipline, multi-dimensional problem solver who thinks outside the box — but within reality. Based in Utah, USA. Amateur radio callsign KF7NWA. Author of the Miles the Muskrat children's book series.

Canonical host: `www.joelevi.com` (apex redirects to www). Full résumé (hResume): https://www.joelevi.com/resume/

## Pages

- [Home (digital business card)](https://www.joelevi.com/): Contact card — Signal, email, phone, LinkedIn, QRZ (KF7NWA), résumé, Miles / Mesh / GitHub, vCard and PGP downloads
- [Résumé](https://www.joelevi.com/resume/): Experience, education, skills, references & testimonials, recent reading

## Contact

- Signal (Preferred): https://signal.me/#eu/kez2d3EnvXoe-gjPhHb-k60FX4wUPr8ib7FzcJlDBEMWAqf4C7NGHIFJYrARuQKG
- Email: Joe@JoeLevi.com
- Phone (voicemail): +1 (801) 317-8563
- Winlink: KF7NWA
- QRZ: https://www.qrz.com/db/KF7NWA
- Location: Utah, USA
- PGP: https://www.joelevi.com/joe-levi-public-key.asc
- vCard: https://www.joelevi.com/joelevi.vcf
- GitHub: https://github.com/joelevi
- LinkedIn: https://www.linkedin.com/in/joelevi

## Experience (summary)

- **Webmaster** — Bruker Biomedical Systems (ELITechGroup / Logan, UT) — 2025–Present — Manage and develop company websites (HTML/CSS/JS); content, SEO, security, performance, analytics; user support; digital marketing support (video, social, design)
- **Lead Technical Specialist** — Redoubt Solutions, LLC — 2018–Present — Work-from-home / school-from-home workstations; wired/wireless and multi-site Wi-Fi & mesh; Plex/NAS/Unraid media servers; gaming and crypto mining rigs; WordPress/site security; smart home (Home Assistant, ESPHome/Tasmota, UniFi Protect, MQTT, Zigbee/Z-Wave, and related platforms); web builds for individuals, political, and community groups
- **System Architect and Software Test Engineer** — Lifetime Products — 2005–2025 — Regression/acceptance testing leadership; UI and non-UI defect management; multi-program test strategy; Windows/IIS/SQL/firewall ops and security monitoring; mobile/web architecture; HTML5/CSS3/JS mentoring and standards
- **Board of Directors** — United Precious Metals Association — 2015–2021 — Governance, committees, strategic initiatives
- **Senior Editor, Journalist, Tech Evangelist** — Pocketnow — 2010–2017 — Android/tech writing, reviews, How-To, HD video for site and YouTube; smart home, privacy, and security coverage
- **Manager (Regional, Returns, Production, Store, Technical Support)** — Totally Awesome Computers — 2001–2005 — Regional staffing; RMA process overhaul (inventory reduction); store/production ops; AR collections; out-of-state tech support; built Technical Support department protocols
- **Web Services Manager & Senior Web Developer** — ABC Office — 2001 — Team leadership; large-site performance and markup fixes; B2C cart across ~15,000 pages in ~90 days
- **Technology Director, Interactive** — BOWG Advertising (Blain Olsen White Gurr) — 1999–2001 — Interactive sites/web pods; QC leadership; Digital Signature Initiative
- **KnowledgeBase Administrator** — Iomega — 1996–1999 — Automated Support Group; award-winning global support site; KnowledgeBase strategy (two iterations)
- **Account Manager & Escalations Technician** — Prodigy (via SPS Payment Systems) — 1994–1995 — Liaison to R&D; departmental intranet/KB prototype; escalations; Hearing Impaired support (TDD/TTY)

## Education

- Microsoft Azure Data Fundamentals — Microsoft — June 2021 (Virtual Training Days)
- Continuous learning — PluralSight — 2021–ongoing (security baselines in Azure, ethical hacking/social engineering, security management, investigations & incident management)
- B.S. Information Systems & Technology — Weber State University, Goddard School of Business & Economics (AACSB)
- A.A. Information Systems & Technologies; A.S. General Studies — Weber State University
- High Honors Diploma (3.72/4.0) — Layton High — FBLA (Publications & Desktop Publishing Co-Chair), STEC, Varsity Letter Co-Ed Competitive Swimming, Excellence in Art Award

## Skills

- **System administration:** Windows Server, IIS, SQL Server, firewalls, server security/monitoring, backups
- **.NET:** ASP.NET, ADO.NET, Web Services, LINQ, Visual Studio, related Microsoft web stack
- **Networking:** TCP/IP, wireless/long-range, DNS/hosting, UniFi/Ubiquiti, mesh (Meshtastic/LoRa), HAMnet/AREDN
- **Encryption & security:** SSL/TLS, PGP, x.509, MFA/2FA, security baselines, incident awareness
- **Web development:** HTML5, CSS3, PHP, JavaScript, Vercel, GitHub, SEO, GEO, Schema.org, OpenGraph, microformats (hCard/hResume), agentic development, web standards & mentoring

## Related sites

- [Miles the Muskrat](https://www.milesthemuskrat.com/) — children's picture-book series hub (Amazon Associates on that site)
- [Cache Valley Mesh](https://cachevalleymesh.com/) — local mesh networking community
- [Crave Broadband](https://www.cravebroadband.com/) — Northwest Cache Valley, Utah Wireless Internet Co-Op

## Optional

- Résumé includes named references and testimonials; recent reading titles link via Amazon Associates on the résumé page (see footer disclosure there)