Twitter Updates for 2008-07-18

· Articles

  • LaGarde/Storefront "discontinued" Platinum Support around the 1st of the year as part of restructuring. Glad to know that - 7 months later. #
  • note to 1st level support techs: triage don't troubleshoot! Figure out the basic problem & figure out who the best peson is to addres it... #

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