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AOL: An Example of Poor Service

I've never liked AOL, and for more than the obvious reasons. Back in the day AOL was a very simple way to get "online." Too simple. It invited ignorant, rude, crass, "noobs" to the "geeks only" internet. Today getting online is easy regardless of the Service Provider, so us geeks are forever cursed with noobs. :(

If you've had AOL, you probably had a difficult time cancelling your service. Vincent Ferarri did, here's his story.

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