Windows Mobile fails to Sync with Exchange Server, returns 0×85010014

December 12th, 2007 by Joe

Today a user was trying to sync his Windows Mobile device (using T-Mobile’s T-Zones on a Dash running Windows Mobile 6) and was unable to sync with our corporate Exchange Server, each time returning a "server error" of type 0×85010014.

Typically this type of error is due to a mismatched date/time on the device versus the server (the SSL certificate is invalid outside a certain window).

In this instance the problem was because the user’s account was set to require the password to be changed on the first login.

Once we did that (on a network connected computer), and input the user’s new password on the device, all worked without any problems.

Posted in Internet, Joe, Lifetime Products, technology, work

Leave a Comment

Please note: Comment moderation is enabled and may delay your comment. There is no need to resubmit your comment.

About Greener Living thru Technology

JoeLevi.com is the personal web log of Joe Levi -- an ASP.NET Web Developer by trade and by hobby. Joe's love of technology isn't just limited to the web, he's also interested in green and environmentally friendly technology and technological solutions. If it has to do with technology, improving the quality of life, geek humor, tech politics, self-defense, environmental stewardship, or anything related, you'll probably find it at www.JoeLevi.com.

Site statistics:
Average: ~1.3 P/V; Visits: ~3,000; Pageviews: ~3,600; Google PR: 4; TechnoratiAuthority: 17; Technorati Rank: 487,964